Billing Terms & Conditions
At Olvio, we aim to make your shopping experience as seamless and convenient as possible. This Billing Terms & Conditions outlines the terms and conditions related to payments for purchases made on our website. By making a purchase on our website, you agree to the terms of this policy.
Accepted Payment Methods
We accept the following payment methods:
- Google Pay
- Visa
- Mastercard
- Maestro
- American Express
- Discover
- Diners Club
- Union Pay
- Apple Pay
- PayPal
- Shop Pay
Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Payment Processing
All payments are processed through secure payment gateways to ensure your personal and financial information is protected. Your payment information is encrypted during transmission and is not stored on our servers.
Authorization
By submitting an order through our website, you authorize us to charge the specified payment method for the total amount of your purchase, including any applicable taxes and shipping fees.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order details, payment amount, unique order number and a tracking link. Please keep this email for your records.
Payment Security
We take your security seriously. All online transactions are processed through secure payment gateways that use industry-standard encryption technology to ensure your payment information is protected. Olvio does not store your credit card information on our servers.
Payment Issues
If there are any issues with your payment, such as a declined transaction or an error during processing, you will be notified immediately. Please check your payment information and try again. If the problem persists, contact your bank or our customer support team at info@olvio.co.uk for assistance.
Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting your email.
Discounts and Promotions
From time to time, Olvio may offer discounts, promotions, or coupon codes. These discounts are subject to specific terms and conditions, including expiration dates and usage limits. Only one discount or promotion can be applied per order, unless otherwise specified.
Fraud Prevention
To protect against fraud, Olvio reserves the right to request additional information or verification before processing an order. If we suspect any fraudulent activity, we may cancel the order and notify the appropriate authorities.
Changes to Billing Terms
We reserve the right to update or modify these Billing Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website following any such change constitutes your agreement to follow and be bound by the Terms as modified.
Contact Information:
Phone: +44 7436 800730
Email: info@olvio.co.uk
Address: Room 3, 15 Castle Road, Kidderminster, DY11 6TS, United Kingdom
Support: Monday to Friday: 9:00 AM - 5:00 PM