Shipping policy
Olvio Shipping Policy for the United Kingdom.
International Reach
We currently sell products in the United Kingdom. Now, we do not offer worldwide shipping.
Order cut-off time
05:00 PM (GMT) Greenwich Mean Time (London)
Shipping Charge and Time
Shipping Cost
Free Shipping on Standard Orders( Tracking Included ) of £50 or over £50. If your order is under £50, you must pay a flat cost of £3.95.
Shipping Time
Generally, our handling time is 1 to 2 business days(Monday to Friday), and our transit time is 3 to 5 business days(Monday to Friday).
Actual Arrival Time = Processing Time + Transit Time
We will make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase. If an item is delivered, we will inform you immediately and use reasonable efforts to minimize the delay.
Shipping Method
We mainly use DHL, FedEx, or Royal Mail to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.
Tracking
We offer tracking so you can follow its adventures until it reaches you.
Undeliverable Packages
Suppose a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer. In that case, the customer will be responsible for additional shipping costs incurred when reshipping the package.
Contact Information:
Phone: +44 7436 800730
Email: info@olvio.co.uk
Address: Room 3, 15 Castle Road, Kidderminster, DY11 6TS, United Kingdom
Support: Monday to Friday: 9:00 AM - 5:00 PM