Shipping policy
Olvio Shipping Policy for the United Kingdom.
International Reach: We currently sell products in the United Kingdom. Now we do not offer worldwide shipping.
Shipping Charge and Time
Delivery Time: Handling time + Transit time
Handling Time: 1-2 business days (Monday to Friday)
Order cut-off time: Monday to Friday: 4:00 PM (GMT) Greenwich Mean Time (London)
All the products will be put through a production process, therefore there will be a handling time on them.
Shipping Rate and Transit Time
For the United Kingdom Orders:
| Shipping Rate Name | Shipping Condition | Transit Time | Shipping Fee |
|---|---|---|---|
| Standard Shipping - Tracking Included |
Orders £0.00–£49.99
|
3 to 5 business days |
£3.95
|
| Standard Shipping - Tracking Included |
Orders £50.00 and up
|
3 to 5 business days | Free |
We will make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase. If an item is delivered, we will inform you immediately and use reasonable efforts to minimize the delay.
Shipping Method:
We mainly use DHL, FedEx, or Royal Mail to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.
Tracking:
We offer tracking so you can follow its adventures until it reaches you.
Undeliverable Packages:
Suppose a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer. In that case, the customer will be responsible for additional shipping costs incurred when reshipping the package.
Happy shopping, and keep those smiles coming!
Contact Information:
Phone: +44 7436 800730
Email: info@olvio.co.uk
Address: 26 Carlton Road, Small Heath, Birmingham, B9 5EB, United Kingdom
Support: Monday to Friday: 9:00 AM – 5:00 PM